Get your landlord to
actually fix it.

Tell it what is broken. It emails your letting agent, copies your housemates in, and chases them until it is sorted.

Message House Agent See how it works
You the boiler has packed up again, no hot water
House Agent I've emailed Dana at Halden Lettings about the boiler and copied you all in. I'll chase again tonight if nobody replies. (HA-0001)
two days later
Your housemate any news on the boiler?
House Agent Nothing back yet. I've emailed Dana three times since Tuesday. It has been five days now.

How it works

No app to install, no account to make. You message it like you would a person.

Setting up, once

  1. 1Message House Agent. It asks two questions: your address, and who to chase when something breaks.
  2. 2Say yes to emails. It sends from admin@aydayazdani.com and copies you in every time, so you always see what was said in your name.
  3. 3Share your house code. Send it to your housemates. They message House Agent with it and everyone is kept in the loop together.

Then, every time something breaks

01 You tell it in normal words 02 A case opens with today's date 03 It emails them housemates copied in 04 It keeps chasing every 6 hours and again, until someone replies 05 You have proof a full dated record 01 You tell it in normal words 02 A case opens with today's date 03 It emails them housemates copied in 04 It keeps chasing every 6 hours, until someone replies 05 You have proof a full dated record
8 Aug, 14:02 Sam said there was no hot water
8 Aug, 14:02 Case HA-0001 opened
8 Aug, 14:03 Emailed Halden Lettings
8 Aug, 20:02 No reply, emailed again
12 Aug, 11:30 Still nothing after 4 days, emailed again
Every message in and out, kept with its date.

It writes everything down

Every report, every email, every time nobody replied. Kept with the date it happened.

If you end up arguing about your deposit, or the council asks what you did about the damp, this is the part that matters. You cannot write it later. It has to have been kept at the time.

Message House Agent

Free while we are getting started. No card, no app, no password to remember.